Pure Health Looking for Assistant Manager – ITSM Platforms at Dubai, UAE Full Time

Job description / Role

– Management of application administrator team and activities, address issues that needs intervention
– Ensure compliances to the company policies and industry standards
– Management and monitoring of vendor support, contracts & payments
– Monitor and management of SLAs & OLAs and prioritize work accordingly
– Perform Applications performance reporting and plan seamless upgrades & updates
– Design, Document, Manage and Deliver new solutions & services requirements
– Maintain & review knowledge database of the issues / problem for future reference
– Manage new projects & initiatives roll-out

Requirements

– 5 years of experience in ITSM tools, customization, development
– Application deployment experience is a plus
– ROC platforms Admin
– Customization, Integrations
– Vulnerability clearance & New Development
– Strong interpersonal and communication skills
– Team Management
– Knowledge of current technological developments/trends
– Operating Systems: Microsoft Windows Server & LINUX
– Programing: bash / shell / perl / python / java
– Good knowledge of databases interfacing & queries buildup
– Project Management

About the Company

The largest integrated healthcare platform in the UAE.