Propel Consult Hiring for Lounge Ambassador Job at Manama Full Time

Company

Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a Lounge Ambassador to be based in Bahrain.

Duties & Responsibilities:

• Ensures a warm, welcoming experience

• Greets and warmly receives all guests coming into assigned room(s)

• Monitors assigned room areas to ensure a spotless, picture perfect environment

• Introduces lounge facilities for first time guests when requested

• Connects with and gives recognition to all guests, “make them feel special”.

• Engages with warmth and openness with guests – stays fully present

• Ensures all departing guests receive a personal farewell

• Assist guests with travel issues

• Deliver high standards of service in all rooms except Central Room and Reception

• Approaches and receives all guests warmly as soon as they enter assigned room, when possible

• Approaches and receives all guests warmly as soon as they enter assigned room, when possible

• Assists guests with hand luggage

• Places small stool for handbags, brief cases by chair side.

• Connects and gives recognition to all guests, “makes them feel special”

• Help guests decide where to sit and escort guests to seats

• Encourages guests to take a beverage by showing beverage areas, explains dining opportunities,

• automatically places hot towel on table top

• Coordinates menu orders (a la carte area) with the kitchen

• Picks up from kitchen, delivers and presents requested dish to table (a la carte area).

• Lets guests know what wines and drinks are available from the beverage areas

• Offers beverage replenishment to guests before clearing in glasses/cups

• Resets seats and tables

• Clears tables and chair sides

• Walks around in assigned area regularly to check guest’s comfort, table cleanliness, clearing needs

• Ensures all departing guests receive a personal farewell

• Circulates to ensure immaculate presentation of the room(s)

• Prepares and set up workstations professionally

• Ensures stewarding uplift and refresh clear in station at appropriate intervals

Qualification & Requirements:

· Must be Bahraini

· Must have at least 2 years’ experience working in 4+ star Hotels / Restaurants

· Certificate OR college courses in hospitality, business and administration

· Friendly, welcoming approach

· Charming, confident personality

· Puts customer satisfaction as a priority

· Well-organized and efficient

· Warm and positive attitudes

· Takes pride in appearance

· Immaculate grooming

Job Type: Full-time

Salary: BD450.000 per month

Application Question(s):

• Are you Bahraini ?
• Do you have 2+ years of experience working in 4+ star Hotels / Restaurants ?