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Company Description
Established as the Food & Beverage arm of Aban Investment in 2009, Prime Hospitality has successfully grown its presence in the UAE through franchising of carefully selected international brands. Our vision is to become a credible player in the fast growing casual dining and fast food market in the Middle East and North Africa region (MENA) by having a relevant brand portfolio through strong partnerships with brand owners. This will be achieved through a strong highly educated internationally experienced team with vast experience in operating the franchise model to the highest operating standards in terms of quality of products, customer service and marketing effectiveness.
Job Description
- Welcome & Greet customers.
- Provide excellent customer services and customer satisfaction.
- Make suggestions based on customer preferences
- Present Menu’s, Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Check products for quality
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff/ work as part of a team
- Adhere to all relevant health department rules/regulations and Safety procedures
- Practice cost-cutting measures
- Handle Guest relations issues and inform a manager
- Perform & closing procedures
Qualifications
- 2-3 years of experience as a waiter or waitress
- Experience with developing a constructive working and interpersonal relationships with colleagues and customers
- 2-3 years of experience with a cash register and any ordering information system
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Active listening
- Good physical condition
- High school diploma; food safety training will be considered a plus
Additional Information
Hotel Restaurant Management Graduate (or equivalent), University Graduate preferably Hotel Management.
Minimum 2-3 years’ experience as a waiter/waitress level in a high volume full service restaurant, preferably up-market franchise chain.
