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- Arabic and English speaking.
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival.
- Book and confirm appointments via phone and email.
- Process transactions (cash and credit cards) and issue receipts.
- Offer beverages and chat with clients who are in the waiting area.
- Welcome walk-ins, answer questions about services and schedule appointments based on availability.
- Inform clients about new services and discounts.
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards).
- Update client records with contact and billing details, appointments and services offered.
- Manage our call center.
- Maintain a tidy reception area.
- Order business cards, brochures and stationery as needed.
Job Types: Full-time, Contract
