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Job Description
Responsibilities
- Participate as a key member of the core implementation team charged with successfully implementing and supporting an EHR system to our Customers; Hospitals and Clinics
- A subject matter expert in the functionality of the electronic practice management and electronic medical records software.
- Configure the electronic practice management and electronic medical records software in the most efficient manner.
- Create, utilize and implement customized training curriculum to train and instruct the customers staff on the use the features of the electronic practice management and electronic medical records software effectively.
- Document implementation decisions and configuration approach
- Directly and remotely support the customers physicians and physician office staff in the use of the software.
- Participate in the planning, design, development and deployment of new application modules and enhancements to existing applications.
- Perform in-depth tests, including unit and integrated testing.
- Correctly status and prioritize issues.
- Resolve issues directly and remotely utilizing training and provided documentation.
- Follow established escalation and notification procedures.
- Provide regular status updates to project manager for all assigned tasks
- May perform other duties as assigned or requested
Keyskills :
