Operator CCC | Facilities Management | AFRE Full Time

Job Requisition ID: 157766

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

FM CCC Operations is a 24×7 operation that continuously monitors and controls all Dubai Festival City (DFC) systems, including the building management system (BMS), supervisory control and data acquisition (SCADA) system, traffic signal system, computer-aided facilities management (CAFM) system, and irrigation system. CCC Operators ensure that all these systems function properly to provide a comfortable and liveable environment for DFC residents and visitors.

What you will do

• Verify Work Request details & create Work Order link to Work Request.
• Receive CCC related calls during business days & hours.
• To follow up with MEP / Non MEP Coordinators on Job Card delays based on appointment and Service Level Agreement.
• Conduct verifications of MEP & Non-MEP Job Cards with Service Provider’s coordinators and forward to respective FM and ensure all Completed Job Cards are closed by relevant parties.
• To ensure daily reports on Closed Job cards, Planned Preventive Maintenance & other reports to be generated & report to CCC Manager.
• To Monitor equipment failure & raise Job Cards for contractors and report to FM – CCC, to maximize Building Management System operational capabilities.
• Routinely checks correct system operation of all equipment Based on Standard Operating System of the Building Management System and monitor the operation of the HVAC control systems using the BMS to monitor performance.
• Monitor Energy Savings of all the SPVs managed by AFGRE – FM.
• To advise the FM managers on outstanding work against SLAs within the iViva system.

Required Skills to be successful

• 3 years’ experience in HVAC system, BMS installation & Maintenance, Computer knowledge.

What equips you for the role

• Minimum Qualifications and Knowledge: A/c, BMS background studies.
• BMS knowledge, Other CMMS or CAFM System operational knowledge if any.

About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.