Burger king Restaurants – KSA
Key Activities:
• Follows the company’s procedure on terms of appearance and always be neat according to accepted standards of personal hygiene.
• Follow the procedures and regulation to the company concerning Quality, Service, Cleanliness & Hospitality
• Follow the instruction of the manager on duty as long as they are not against the company procedures and standards
• Cooperate with the manager on duty in learning new skills and Procedures of the workstations.
• Know the workstation assigned to him and make sure that he understands
exactly the procedure followed in such workstation.
• Responsible to follow procedures while using equipment’s or tools in the restaurant
• Follow company cash control procedure
• Receives customers’ complaints & resolves complaints when possible
• To fully understand the company policies & procedures
• Carry out other duties assigned by superior, related to the job
Policies, Processes & Procedures
• Follow all relevant department policies, processes, standard operating procedures and instructions and ensure work is carried out in a controlled and consistent manner
• Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices, improvement of business processes, cost reduction and productivity improvement
• Promote the implementation and adherence to policies, processes and operating procedures to others within xxx department
Key Performance Indicators (KPIs)
Increase in Revenue
• Increase in Profitability
• Staff Retention
Necessary Knowledge and Experience:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• The requirements listed are representative of the knowledge, skill, and / or ability required.
• Employee must be able successfully to perform the essential functions of this job
• Good looking appearance
• Character: Honest – Active – Team worker
• Clean personal habits & appearance
• Hard working & self drive
• Language Skills: Able to read & write English, Arabic an advantage
• Work Experience: Preferred fast food / hospitality industry
• Mathematical Skills: Good numerical skills
• Work Environment: The work environment characteristics described are those an employee encounters while performing the job
Education and Certification Requirements
High School graduate, Bachelor’s degree or equivalent
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