Job description
Customer Service Advisor
Nustone Products Ltd, UK/Dubai
Nustone is one of the leading ecommece companies in the UK in the landscape Industry. We are a small team working in a relaxed but fast-paced office environment with offices in Dubai & United Kingdom. We seek a new long term team member for our Dubai office who is looking to further their career in a constantly growing business.
This is an excellent opportunity for somebody who is ready to take on some new challenges and responsibilities. We are looking for an ambitious team player with a healthy work ethic who can bring value to the business and in return, we offer a lot of scope for the right candidate to continually progress their career. The candidate must hold relevant experience, If you are ready for a new challenge, we would love to hear from you!
Key Responsibilities:
– Responding to customer queries via phone, email & live chat.
– Following up top leads and placing customer orders.
– Carrying out operational tasks with precision.
– Liaising with delivery and warehouse teams daily to ensure that deadlines are met.
– Managing your own workload to a high standard
– Make sure all marketing goals are achieved well
– Make sure all complaints gets resolved in a fair way
You Should Have:
– Excellent customer service and clear communication skills.
– Ability to multi-task and a good attitude towards problem-solving.
– Excellent computer skills.
– Strong team working ability as well as competence to work on your own initiative.
– A keen eye for detail.
– Flexibility and adaptability to the changing priorities of the business.
– Passion about being the best you can be and a healthy attitude towards work.
Requirements:
– A recent 3+ years of customer/sales service experience.
– Computer literate with good typing skills and familiarity with Microsoft Office Suite.
– Eligible to work in the Dubai/Visa assistance given for potential employees
– Must have similar experience
Details:
– AED 50,000-100,000 per annum based on experience. Paid monthly.
– 28 days holiday including bank holidays.
– Regular business hours are Monday – Friday, 10 am – 07 PM and Saturday 11 AM- 04 PM. Flexibility is required to cope with the time differences with the UK.
– Travelling is required for the training
– Must hold a valid passport, a complete due diligence is required
– Visa Sponsorship is given
– Free Health Insurance
Job Types: Full-time, Permanent
Job Type: Full-time
Salary: AED50,000.00 – AED100,000.00 per year
Ability to commute/relocate:
Experience:
Application Deadline: 01/03/2023
Expected Start Date: 20/02/2023
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