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Applicants are only considered if holding a Jordanian Nationality & if applying on Webcruiter using this link: https://23109900.webcruiter.no/Main/Recruit/Public/4692945766?link_source_id=0
The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs.
As a humanitarian organization working in a challenging operational environment, it is of great importance to work in compliance with governmental rules and regulations, donor regulations and contracts as well as NRC’s own rules in order for NRC to maintain its position as a trustworthy partner for all external stakeholders and to ensure highest quality programming reaches the intended beneficiaries.
The Compliance function plays a significant part in assessing and qualifying procedures and systems, which include compliance checks, and support in investigations. The function reports directly to the Head of Support and indirectly to the Country Director. The function is covering NRC Syria Response Office activities (Programme and Support) with a primary focus on risk management and mitigation in line with NRC’s internal audit methodologies.
Duties and responsibilities
Role and responsibilities
The Risk and Compliance Technical officer is responsible for supporting the CO’s efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the CMG (Country Management Group) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.
Generic responsibilities
-Implement NRC’s systems and procedures at the country and area level
-Ensure adherence with NRC policies, handbooks and guidelines, and donor requirements
-Prepare and submit reports and analysis
-Ensure proper filing of all support documents
-Promote and share ideas for improvement of the support function
-Implement delegated support function portfolio according to the plan of action
Specific responsibilities
-Support the compliance unit in evaluating the soundness, adequacy, and effectiveness of operating policies, procedures, and controls, in the areas of programme, finance, HR, administration, and logistics and procurement and make recommendations for improvements in accordance with NRC’s operational standards as expressed in the various policy documents, handbooks, and other guidelines.
-Support in Monitoring compliance in the implementation of NRC’s policies, procedures, and controls through regular spot checks, field visits, and in-depth reviews.
-Support in developing and monitoring standard filing and referencing system which ensures that complete documentation exists for all transactions.
-Support in monitoring action plans to implement recommendations made in internal and external audits and evaluations.
-Follow up with all units covering all area offices for donor audit.
-Support the Risk & Compliance Coordinator in following up and engaging with auditors during donor audits.
-Support the Risk & Compliance Coordinator in providing relevant training on the following: Anti-Corruption training, Securing Supporting Documentation (SSD) training, and Data Protection training.
-Conduct and support the monthly spot checks to ensure all operations covering all area offices adhere to the Securing Supporting Documentation procedures (SSD) and other relevant KPIs.
-Support Risk & Compliance Coordinator on backlog projects assigned by the Head of Support.
-Support the Risk & Compliance Coordinator in the disposal project by regularly following up with all relevant units/functions.
-Supervise the Risk and Compliance Technical Assistant’s day-to-day tasks, and report accordingly to Risk & Compliance Coordinator.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
-Interface with Program Department: Program issues and M&E team
-Interface with finance, HR, and Logs Dept.: Support matters and compliance
-Interface with Security Unit: Security issues
-Auditors (internal/external)
-NRC Partners
-Potentially donors and beneficiaries
-Regional Compliance/Regional investigations
The Risk and Compliance Technical officer is responsible for supporting the CO’s efforts to effectively manage risks; promoting a risk management culture within the CO, for supporting the CMG (Country Management Group) in ensuring the CO’s compliance within high-risk areas and with regulations not specific to a given function (i.e. SSD, COTER, sanctions); and responding to any issues or questions that arise relating to the CO’s work on PSEA, DPR, legal and Code of Conduct.
Generic responsibilities
-Implement NRC’s systems and procedures at the country and area level
-Ensure adherence with NRC policies, handbooks and guidelines, and donor requirements
-Prepare and submit reports and analysis
-Ensure proper filing of all support documents
-Promote and share ideas for improvement of the support function
-Implement delegated support function portfolio according to the plan of action
Specific responsibilities
-Support the compliance unit in evaluating the soundness, adequacy, and effectiveness of operating policies, procedures, and controls, in the areas of programme, finance, HR, administration, and logistics and procurement and make recommendations for improvements in accordance with NRC’s operational standards as expressed in the various policy documents, handbooks, and other guidelines.
-Support in Monitoring compliance in the implementation of NRC’s policies, procedures, and controls through regular spot checks, field visits, and in-depth reviews.
-Support in developing and monitoring standard filing and referencing system which ensures that complete documentation exists for all transactions.
-Support in monitoring action plans to implement recommendations made in internal and external audits and evaluations.
-Follow up with all units covering all area offices for donor audit.
-Support the Risk & Compliance Coordinator in following up and engaging with auditors during donor audits.
-Support the Risk & Compliance Coordinator in providing relevant training on the following: Anti-Corruption training, Securing Supporting Documentation (SSD) training, and Data Protection training.
-Conduct and support the monthly spot checks to ensure all operations covering all area offices adhere to the Securing Supporting Documentation procedures (SSD) and other relevant KPIs.
-Support Risk & Compliance Coordinator on backlog projects assigned by the Head of Support.
-Support the Risk & Compliance Coordinator in the disposal project by regularly following up with all relevant units/functions.
-Supervise the Risk and Compliance Technical Assistant’s day-to-day tasks, and report accordingly to Risk & Compliance Coordinator.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
-Interface with Program Department: Program issues and M&E team
-Interface with finance, HR, and Logs Dept.: Support matters and compliance
-Interface with Security Unit: Security issues
-Auditors (internal/external)
-NRC Partners
-Potentially donors and beneficiaries
-Regional Compliance/Regional investigations
Qualifications
Generic professional competencies:
-Experience from working as a Compliance Function Officer in a humanitarian/recovery context
-Previous experience from working in complex and volatile contexts
-Documented results related to the position’s responsibilities
-Very good knowledge of English
Context/ Specific skills, knowledge, and experience:
-Experience in working in compliance positions both in the private sector as well as in humanitarian/recovery contexts.
-Documented results in establishing and/or consolidating effective compliance systems.
-(1-3) years experience in the compliance/audit sector
-Conversant with INGO and NGO programming (i.e. shelter, education, etc.).
-Knowledge about own leadership skills/profile.
-Advanced working knowledge of MS Office package.
-Bachelor’s degree relevant to the position or extensive experience in the compliance/audit sector.
-Experience from working as a Compliance Function Officer in a humanitarian/recovery context
-Previous experience from working in complex and volatile contexts
-Documented results related to the position’s responsibilities
-Very good knowledge of English
Context/ Specific skills, knowledge, and experience:
-Experience in working in compliance positions both in the private sector as well as in humanitarian/recovery contexts.
-Documented results in establishing and/or consolidating effective compliance systems.
-(1-3) years experience in the compliance/audit sector
-Conversant with INGO and NGO programming (i.e. shelter, education, etc.).
-Knowledge about own leadership skills/profile.
-Advanced working knowledge of MS Office package.
-Bachelor’s degree relevant to the position or extensive experience in the compliance/audit sector.
Personal qualities
Behavioral competencies
-Handling insecure environment
-Planning and delivering results
-Empowering and building trust
-Communicating with impact and respect
-Handling insecure environment
-Planning and delivering results
-Empowering and building trust
-Communicating with impact and respect
We can offer
Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
Contract period: till 31st December 2023, with the possibility of extension subject to funding
Duty Station: This position will be based in the NRC SRO office in Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions
Refer to the Job Description for additional details
Deadline for applications: 21st August 2023
Contract period: till 31st December 2023, with the possibility of extension subject to funding
Duty Station: This position will be based in the NRC SRO office in Amman
Salary/benefits: According to NRC’s salary scale and terms and conditions
Refer to the Job Description for additional details
Deadline for applications: 21st August 2023
