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About Us
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
- Role and responsibilities
The main role of the Logistics team leader is to manage the procurement team and functions for Zaatari camp area, ensuring quality support and services to all other units.
The following is a brief description of the role.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
- Management of support staff
- Implement a plan of action for a delegated portfolio of support functions projects (activities, budget and project documentation)
- Day to day follow of progress in project implementation
- Ensure compliance with NRC policies CC tools, handbooks and guidelines
- Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
- Promote and share ideas for technical improvement
- Prepare periodic progress reports and other documents
- Ensure capacity building of support staff and transfer key skills
- Liaison and collaborate with relevant local authorities and stakeholders
- Promote the rights of IDPs/returnees in line with the advocacy strategy
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
- Source appropriate suppliers in the local market for the procurement of goods and/or services based on the commonly requested goods and services .
- Monitor and document (procurement, warehousing) by partners and/or contractors (plan of action activities, contracts).
- Compare and evaluate offers from suppliers to ensure having the best value for money.
- Ensure local procurement conducted complies with NRC and donor procurement policies & procedures, conduct regular spot checks of the teams’ procurement files to ensure the compliance,Establish and maintain good professional working relationship with suppliers, service providers and contractors whilst strictly adhering to NRC anti-corruption guidelines and NRC’s Code of Conduct.
- Review the quality of purchased products, Ensure that the purchased products are always compatible with NRC needs
- Ensure that the Agresso Procurement form is maintained and is available for distribution to managers on a regular weekly and monthly basis.
- Enter order details (e.g. vendors, quantities, prices) into internal databases
- Ensure that all appropriate purchase supporting documents are prepared for relevant approvals
- Maintain updated records of purchased products, delivery information, and invoices
- Monitor stock levels and place orders as needed
- Create and maintain good relationships with vendors/suppliers
- Ensure that procurement files are complete and prepared for the Finance Department for timely payments of procured Goods and Services
- Ensure fulfilment of the whole procurement process as per NRC Logistics Handbook, SOP’s, and per donor requirements where required.
- Managingne the asset, by working closely with the focal point of the asset
- Work with the Area Logistics Coordinator to optimize cost effectiveness across the department
- Support warehousing team in inventory management, storage space, and ensuring safety standards.
- Handling day to day fleet operations.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Budget holders
- Auditors (internal/external)
- Technical advisors/support (MERO)
- Relevant implementation staff
Scale and scope of position
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Staff: |
2 Logistics Technical assistant + 2 Incentive based volunteers |
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Stakeholders: |
UN agencies, INGOs, local NGOs, civil society, governmental bodies/ Local Markets |
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Budgets: |
N/A |
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Information: |
Agresso, 365, OKTA, NRC People
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Legal or compliance: |
Logistics Handbook, NRC Code of Conduct, NRC’s anti-corruption guidelines, NRC Logistics Handbook and all relevant local SOPs |
- Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies for this position:
- Experience from working a within technical expertise area in humniantation / recovery context
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Knowledge about own leadership skills/profile
- Fluency in English, both written and verbal
Context related skills, knowledge and experience (shall be adapted to the specific position):
- Qualification requirement: Bachelor degree or equivalent, Years of Experience: 3
- Familiarity with the local market.
- Ability to analyze the data.
- Ability to deliver under pressure.
- Good communication and interpersonal skills.
- Strong organization and team working skills.
- Service orientation.
2. Behavioural competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Handling insecure environments
- Managing resources to optimize results
- Empowering and building trust
- Managing performance and development
- Planning and delivering results
- Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The individual Work- and Professional Development Plan
- The Competency Framework
“NRC is an equal opportunities employer. We are committed to equity, inclusivity, and diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability”
