Norwegian Refugee Council (NRC) Hiring for Livelihoods Officer Za’atari Camp Area at Al Zaatari, Jordan Full Time

Job Description

A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment process by stating the necessary competencies. It is mandatory for all positions.

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

The Project Officer will support the day-to-day implementation of livelihoods activities for Syrian refugees in Zaatari camp under supervision of the Livelihoods Project Manager. The Project Officer will support the day-to-day implementation of activities according to work plans and support project incentive-based volunteers (IBVs) in line with programme objectives.

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.

1. Ensure adherence with NRC policies, tools, handbooks, and guidelines.
2. Implement delegated CC project portfolio according to plan of action.
3. Prepare and develop status reports as required by management.
4. Ensure proper filing of documents.
5. Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.
6. Promote and share ideas for technical improvement.
7. Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific responsibilities

• Planning, coordination, and implementation of program activities including community outreach activities and livelihoods assessments according to work-plans and strategy.
• Provide regular report and immediately report any challenges or implementation delays to the Livelihoods Manager.

• Monitor, supervise, and provide directions to incentive-based teachers and volunteers in line with project work-plans and objectives including weekly task/plans.
• Prepare training materials and coordinate with stakeholders through outreach activities on income generating activities in coordination with Livelihoods PM and Livelihoods Specialist.
• Ensure direct communication and feedback with beneficiaries and relevant host communities including internal and external referrals, dissemination of NRC CFM as well as report beneficiaries’ feedback.
• Maintain clear and up to date records of beneficiaries and activities (beneficiary numbers, locations, contact details, activity progress)

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Relevant core competency implementation staff
• Core Competency Specialists
• Support teams, Finance, HR, Admin and Logistics

Scale and scope of position

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working as a Project Officer in a humanitarian/recovery context.
• Previous experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge of English Language.

Context/ Specific skills, knowledge and experience:

• Minimum 2 years of experience working in income generation or livelihoods programming.
• Understanding camps context in Jordan; understanding of the circumstances, needs and challenges of refugees.
• Previous experience in conducting outreach activities and working with incentive-based volunteers.