NEOM Looking for Unifier Specialist (PMIS) at Saudi , Neom Full Time

Position

Unifier Specialist (PMIS)

Job Code

Reports to

PMIS Delivery Manager

Direct Reports

Division/Section

Information Technology

Department

Business Applications

Sector

Shared Services

Job Family

Role Purpose

The role support the business users to identify, define and design their business processes on Unifier.

This role is part of the PMIS Center of Excellence and the high quality of service Corporate IT provides to the business.

Key Accountabilities & Activities

System Administration

• Perform Administration tasks / create / maintain / amend / disable users

User Support

• Respond to general assistance requests in accordance with existing service levels.
• Provide technical issue resolution and basic user training.

PMIS HelpDesk

• Work with the PMIS Helpdesk to log all system issues in the PMIS Helpdesk that are not able to be resolved internally.
• Co-ordinate change requests and system enhancements.
• Approve testing (UAT) and signal readiness for migration to PROD on behalf of Corporate IT.
• Manage and co-ordinate until solution provided and fix applied to the system.
• Assist with user communication during issue resolution.
• In coordination with the vendor, provide monthly system usage and exception reports.

Interfacing with Sectors and Regions

• The Subject Matter Expert of PMIS – Unifier works closely with the Business (Sectors & Regions) to identify their expectations, provide demos, gather requirements, design business processes and provide training.
• The Unifier SME acts as an internal consultant to the business.

Background, Skills & Qualifications

Knowledge, Skills and Experience

Expected Experience:

• Minimum 2 years of experience with database administration that encompasses configuration, troubleshooting and technical support.
• Project Management knowledge
• Excellent interpersonal and written communications skills
• Attention to detail and ability to meet deadlines while delivering high quality results.
• Ability to think analytically and logically.

Skills Specification

• Unifier Administration
• Knowledge of systems (operating systems, software installation and configurations).
• Oracle SQL
• Ability to execute system testing
• Strong communication skills

Qualifications

• A recognized bachelor’s degree in computer science or equivalent qualification/experience.
• Familiar with the notion of computer coding and programming, project management, customizations and configuration.
• Web technology and network experience or similar.