NEOM Looking for Technical Services Senior Manager at Saudi , Neom Full Time

Overview

Position

Technical Services Senior Manager

Job Code

Reports to

FM Director

Direct Reports

Manager’s, SMP ‘ s and Consultants

Division

Sindalah

Department

Role Purpose

The Technical Services Senior Manager is a cornerstone in ensuring the optimal operation of Sindalah’s technical systems and infrastructure. This role is crucial in maintaining the ultra-luxury standards by ensuring the reliability and efficiency of technical services which form the backbone of Sindalah’s exceptional guest and resident experience.

Key Accountabilities & Activities

Key Responsibilities

• Develop, implement, and manage strategies for the operation, maintenance, and improvement of Sindalah’s technical systems and infrastructure.
• Lead and develop the technical services team, fostering a culture of excellence, innovation, and continuous improvement.
• Engage with stakeholders to understand their expectations, ensuring technical services meet and exceed these expectations.
• Employ cutting-edge technologies to enhance the efficiency, reliability, and quality of technical services.
• Collaborate with the FM Director and other senior managers to align technical services with Sindalah’s operational goals and NEOM’s vision.

KEY RESULT AREAS (KRA’s)

• Optimal operation and maintenance of technical systems contributing to Sindalah’s ultra-luxury service standards.
• Effective leadership and development of a high-performing technical services team.
• Positive stakeholder engagement and feedback regarding technical services.
• Successful integration of technology to optimize technical operations.

Background, Skills & Qualifications

Knowledge, Skills and Experience

• Proven experience in managing technical services within a luxury or ultra-luxury environment.
• Strong leadership, team management, and interpersonal skills.
• Ability to engage effectively with a diverse group of stakeholders.
• Experience in leveraging technology to enhance technical services operations.
• Knowledge of relevant regulatory, safety, and quality standards.

Qualifications

• Bachelor’s degree in Engineering & Facilities Management, or a related field.
• Professional certifications in relevant areas are preferred.

MAIN CONTACTS

Internal

External

• Executive Director
• Sindalah Directors
• CEO Office/ExCom
• GRC
• Sindalah Proponent
• NEOM Sector/Department Heads
• Industry associations and Standards bodies
• 3 rd Party Consultants & Professional Advisors
• 3 rd Party JV Partners and Investors
• Related Government agencies