Job Discription
CALL CENTER AGENTS (VOICE, EMAIL & CHAT) based in SHARJAH, UAE. Salary is budgeted at AED 4500/month
Preference will be given to candidates available immediately on visit or canceled work visa, working knowledge of computers including Sales Force and IVR tools. The role demands a 6 day working week and rotational shifts (including night shift).
Customer Service:
Make sure the customer is been provided with the right information.
Researching required information using available resources. “Knowledge Management” in Sales Force
Provide one-call resolution to all customers.
Capture each and every customer interaction on the system.
Ensure high-level customer service.
Administration:
Enhance revenue by providing sales assistance through the use of basic, cross-selling, and up-selling sales techniques.
Update h with the product knowledge, and interactive Voice Response (IVR).
Candidate Requirement
Send us your cv on WhatsApp +*** for higher chances of selection.
apply only if you are in Uae.
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