Administration of Wintel, Active Directory & Messaging environment
Installation, Configuration & Troubleshooting of Windows Servers 2008/2012
Strong knowledge on Active Directory, DNS, DHCP, ADFS, GPO, DFS
Excellent hands on experience on Exchange Server 2019 and MS Teams collaboration tool.
Experience in handling Email Anti-Spam and Anti-Virus Issues
Strong Knowledge on Microsoft & Exchange Clustering
Working Knowledge of File & Print servers
Experience in handling Anti-Virus Issues
Working Knowledge of File, Print servers & SCCM, SCOM & Manage Engine, AD Audit Plus, AD Manager Plus, AD Self Service Plus, Exchange Reported Plus
Experience in Managing Blade Servers & Chassis
Ensure 100% SLA compliance
Driving initiatives to improve SLAs by analysis and Responses
Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower
Owner for Daily/Weekly/Monthly reviews for the tower
Responsible for Technology refresh in respective domain
Maintain up to date Asset inventory/information
Ensure monitoring of all assets in respective domain
ITIL V3 Foundation Certified (Preferred)
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