About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps, with an established emergency response program in Syria, manages its North Syria programming remotely from Amman, Jordan. The North Syria program provides WASH and Shelter, FSL and Cash, and Social Cohesion supports to Internally Displaced Populations (IDPs) and Syrians affected by the war.
Specifically, the Mercy Corps WASH and Shelter interventions are driven by a twofold strategy : (1) Emergency lifesaving interventions in IDPs settlements to IDPs living in camps, informal settlements, multi-occupancy buildings and unfinished buildings, including water provision through water trucking; desludging services, solid waste management, hygiene promotion, (2) Shelter rehabilitation and WASH infrastructure rehabilitation in the communities including water network, sewage, water points construction and rehabilitation.
The WASH and Shelter programs are implemented through direct implementation (contractual work) and local partner NGOs.
General Position Summary
The WASH & Shelter Program Coordinator works under the supervision of WASH & Shelter Program Manager (PM) for NWS. S/he will be responsible for ensuring the delivery of high quality WASH & Shelter interventions in NWS, which include:
The WASH & Shelter Program Coordinator will supervise the WASH & Shelter team based in Amman, as well as our field team based in Dana, and will also lead on our indirect activities. The position therefore requires excellent remote management, communication and partnership skills.
Essential Job Responsibilities
Planning, implementation, and monitoring
Technical support:
Contract Management
Partnership Management
Program Quality and Accountability:
Capacity development (field team and partners):
Administration and Operational Management of Project Implementation
Finance:
Operations & Procurement:
Administration/HR:
Safety & Security:
Reporting
Coordination and representation
Other
Knowledge and Experience
Success Factors
Mercy Corps is committed to ensuring that all individuals we encounter through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
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