Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Mercy Corps has been operational in Syria since 2012 providing humanitarian assistance as well as implementing peace and conflict, and agriculture and livelihoods programming with a focus on resilience, early recovery and social cohesion.
The Director of Programs (DoP) for North-west Syria (NWS) will lead the design and the implementation of Mercy Corps’ program strategy, and ensure effective program coordination, mobilization of resources, technical or otherwise to drive the delivery of programs on scope, on budget and on time. The position holder will play a critical role in maintaining donor relationships, supporting project design that reflects the realities of NWS, alongside the Area Director (AD). S/he will work with a dynamic team of Program Managers and in close coordination with the Performance and Quality (PaQ) team to ensure effective program implementation in line with Mercy Corps’ global program policies and standards, and to design winning proposals and concept notes.
The DoP will provide support to program implementation teams across the sectors of WaSH Shelter/Infrastructure, CVA, Livelihoods, Agriculture, Peace and Conflict, and Gender and Protection, by troubleshooting issues preemptively, mentoring & coaching, and providing technical support as needed.
Strategy & Vision
Program Management and Coordination
Team Management
Finance & Compliance Management
Influence & Representation
Security
Reports Directly To: Deputy Counrty Director.
Works Directly With: Procurement, Operations, Security, HR, Finance, Sub-awards, PaQ, Grants teams and Technical Advisors.
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
How to apply:
Preferable to receive CVs before March 11, 2023.
*If you are interested, kindly apply as soon as possible, since resumes will be reviewed on rolling basis. Shortlisted candidates will be contacted before the submission deadline.
“Fostering a diverse and open workplace is an important part of Mercy Corps’ vision, and we encourage people from all backgrounds, especially women, to apply.”
Only shortlisted candidates will be contacted for an interview.
The Director of Programs will need to be able to work in a fast-paced complex environment, where needs, context, donor requirements change on a regular basis, and have the ability to strategize and adapt programming quickly. S/he will be able to manage multiple priorities engaging actively with various teams across different geographic areas. He or she will need to combine strong collaborative working skills with an ability to implement programs successfully. At the same time having strong leadership that continues to drive project implementation. S/he will demonstrate adaptability, flexibility in approach and a strong sense of equity. In meeting these challenges, s/he will be able to support their team to be able to self-develop and grow with the program. S/he will have both a strong coaching and mentoring capability and be able to work effectively with an ethnically diverse team. S/he should have an outstanding ability to coordinate, implement, and manage innovative programs that respond to current needs and support the future program structure of Mercy Corps in Syria.
Living Conditions / Environmental Conditions
The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
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