Service Desk OperatorJob Location : QatarQualification:?Bachelor?s Degree in computer science or allied fields?Years of Experience: 7+years (Gulf Experience mandatory)?Expert Knowledge & Experience in managing Service Desk for an environment with?1000+ users.?Expert Knowledge & Experience in managing Service Management Application?preferably latest version of Microsoft System Centre Service Manager or other similar?ITIL compliant applications.?Expert Knowledge & Experience in IT Asset Management Lifecycle.?Valid ITIL 4 Specialist: Create, Deliver and Support Certification?Excellent verbal and written communications skills?Excellent analytical skills and the ability to define problems, collect data, establish facts and draw valid conclusions?Excellent organization skills including the ability to work effectively in a dynamic and?changing environment.?Ability to express issues and communicate with various vendors and their operations?personnel.?Excellent interpersonal and communication skills?Fluent in English?Team and Service oriented
Keyskills :
Gulfexperience
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