POSITION SUMMARY
General Mission:
Responsible for planning, coordinating and conducting training needs and training programs in order to enhance the quality of services of employees as well as to improve the performance efficiency of Associates.
Responsibilities:
– Analyzes training needs in the hotel and prioritizes such needs for Executive Committee review.
– Review training policies, procedures and practices and recommends improvement to management.
– Assists department heads in the selection and training of department trainers.
Administrative Responsibilities:
– Develops annual hotel training plans and prepares quarterly reports to management
– Develops and maintains hotel’s training library.
– Develops training manuals and courses.
– Maintains employee, supervisory and management record of training.
Technical Responsibilities:
– Oversees on the job training of new employees.
– Oversees retraining of employees.
– Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
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