Job Number 22127979 Job Category Reservations Location The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Overview Weatherford is the leading provider of drilling tools and services worldwide, with the rental products you need for virtually...
Apply For This JobJob Description Support function for introduction and integration of the different tooling facilites (e.g. SITE TRACKER) into the Civil Work...
Apply For This JobJob Location Khobar, Saudi Arabia Education Not Mentioned Salary Not Mentioned Industry Market Research; Hardware & Building Materials Functional Area...
Apply For This JobCompetitive business today is all about making intelligent, informed decisions. As a Senior Manager within the Turnaround & Restructuring Strategy...
Apply For This JobJob Description Job Description & Summary A career in our Valuations practice, within Deals Transaction Services, will provide you the...
Apply For This JobJob Description Meeting with architects, designers, and engineers to discuss design ideas. Developing product designs from scratch. Presenting rough design...
Apply For This Job