POSITION SUMMARYPatrol all areas of the property secure rooms assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures report accidents, injuries, and unsafe work conditions to manager complete safety training and certifications ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Marriotts Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Keyskills :
Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology (UDST) Full time University of Doha for Science...
Apply For This JobDoha, Baladīyat ad Dawḩah, Qatar Shoemart Brands Qatar Full time Provide the highest standards of customer service by demonstrating excellent...
Apply For This JobDoha, Baladīyat ad Dawḩah, Qatar Qatar Airways – Other locations Full time CUSTOMER SERVICECustomer Service Qatar Duty Free Company Location...
Apply For This JobJob Description POSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set...
Apply For This JobJob Description We are currently looking for an ambitious marketing specialist to be responsible for developing and managing all aspects...
Apply For This JobDoha, Baladīyat ad Dawḩah, Qatar The MSI Group Full time Design, configuration and testing in various SAP HR ModulesSupport clients...
Apply For This Job