POSITION SUMMARY
Front Office Duty Manager Russian Speaker Required
Take care of the Fornt Office areas and guests
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships support team to reach common goals listen and respond appropriately to employee concerns. Follow company policies and procedures report accidents, injuries, and unsafe work conditions to manager complete safety training and certifications ensure personal appearance is clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge guests anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation. Speak using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be The World’s Gathering Place. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Job Description Posting Date Jun 17, 2022Job Number 22101778Job Category Food and Beverage & CulinaryLocation Le Mridien Mina Seyahi Beach...
Apply For This JobJob Discription Position: Arabic Translator Place of work: Remote Job description: We are currently looking for a qualified Arabic Translator...
Apply For This JobJob Discription customers search(local car dealer), customers site visit(local car company or car shop). Candidate Requirement better to know about...
Apply For This JobDescription: Hiring Merchandising & Marketing head, company will pay minimum honorium with commission based on his/her marketing order, As...
Apply For This JobJob Description POSITION SUMMARYFacilitate exceptional hospitality and service by enhancing the guest experience with a focus on the location’s Group...
Apply For This JobDescription: Hiring Accountant Gender : Female Salary : 5000 – 6000 AED Nationality : Indian Location : JLT, Dubai...
Apply For This Job