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Job Description
Network Security Engineer L3 – Managed ServicesLocation: Riyadh, KSARole Type: PermanentDescriptionThe proposed position will be for a member of a managed services technical team, which is responsible for network security, Endpoint security, functions and services related issues (operations, 2nd and 3rd level support). The engineer will be working in a group of IT experts locally and within multiple projects to cover the required services functionalities and availability.
- Role and ResponsibilitiesExcellent Knowledge and experience of different network security and cybersecurity solutions i.e. ( APT Solutions, , IPS/IDS, SEIM , Endpoint Security , EDR , NAC , NGFW , WAF , ADC , DNS Security ,Email Security ).
- Designing, implementing, and advance troubleshooting/diagnostic of different security appliances.
- Understand the customers technical requirements, business objectives, and strategy.
- Working proactively and collaboratively with customers to understand their business processes, gather requirements, and assess customer?s needs.
- Develop and maintain detailed technical documentation and management documentation
- Deep understanding of different network protocols, VPN Types and connectivity?s technologies.
- Deep understanding of different security threats, internet protocols, and applications
- Develop and maintain High-level design HLD, Low-level Design, Technical Proposals, SOW, and Design documents.
- Ability to handle multiple projects simultaneously
- Hands-on with vulnerability management solutions and reporting.
- Familiarity with designing, deploying, and maintaining MDM systems.
- Experience in applying industry best practices and methodologies (PTES, OWASP, MITRE ATT&CK)
- Experience leading compliance assessments of relevant cybersecurity frameworks
- Demonstrated ability to successfully complete complex projects with minimal supervision.
- Deep knowledge to translate customer needs into a solution.
- Understanding of MSP business processes (e.g. service level agreements, hand off from engineering to operations, support requests);
- Assist in analyzing, assigning, and escalating support calls.
- Report and escalate issues to 3rd party vendors if necessary
- Supervise all scheduled tasks are and acted upon in the Operations schedule.
- Strong Experience in implementing End-Point security solutions NDR, XDR ,EDR (Antivirus, Data Leakage Prevention, Host IPS, Whitelisting)
- Working with IP routing protocols, configuring routing with automatic fail-over solutions between connections.
- Supporting and troubleshooting onsite/offsite
- Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required.
- Enforcing firewall policies for all our users/clients based on the access rights matrix. Implement and Troubleshoot Remote Access Solutions
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