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doha, Qatar
Mandarin Oriental Hotel Group Limited
Full time
Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Doha
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.
Main Responsibilities
- Oversee all operational and administrative aspects of the three membership programmes
- Works closely with the sales team to establish memberships from key accounts
- Works closely with the communications team to develop attractive communications with the established members (Direct, EDM, Push Notifications), all conform brand standards
- Actively works with business partners to develop unique experiences to drive memberships
- Establishes and maintains files of all membership owners and ensures maintenance of all accounts
- Actively engages with members to obtain first-hand feedback and information for development purposes
- Establishes and maintains an attractive engagement and events programme throughout the year, offering the members unique opportunities and experiences
- Reach the annual set membership growth targets for MO Rewards
- Work closely with all restaurant managers and chefs establishing and maintain an attractive annual F&B Promotional Activities Calendar
Requirements:
- Mature and outgoing personality with excellent interpersonal skills
- Senior School qualifications or equivalent is mandatory
- Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is mandatory
- Minimum 2 years of experience working in a 5-star hotel or luxury retail environment in a key marketing position
- Previous working experience in the Middle East is an advantage
- Previous working experience in Food and Beverage is an advantage
- Ability to plan, prioritize and organize tasks
- Ability to develop plan, liaise and communicate effectively with different stakeholders
- Ability to assert requirements and attain the desired result
If you are interested in joining our team apply today
