Majid Al Futtaim Looking for IT Specialist at Saudi Arabia Full Time

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

IT Specialist | MAF Lifestyle | Information Technology

ROLE SUMMARY

The IT Specialist will be responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, application, telephony, service monitoring, user support/help desk, workstation management, storage, and related software. This role is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure at MAF Lifestyle.

ROLE PROFILE

• Responsible for the implementation of business wide installations of OS, servers applications and user Desktop systems for new and existing stores and Head Office locations
• Responsible for IT Asset Management for the Majid Al Futtaim Lifestyle business, ensuring cost effective purchases and on-going protection of IT assests
• Oversee timely and effective resolution of customer complaints and queries related to hardware and technical issues.
• Ensure effective LAN / WAN connectivity across all Outlets and offices of MAFL.
• Ensure adherence to all Standard Operating Processes and Policies related to the Infrastructure scope within the IT Department.
• Develop and maintain cordial and professional relationship with all external vendors for ongoing proficient technical support.
• Responsible for all system administration functions like User Access control, Backup & Restoration, Patch management, Virus Management, Spam Management.
• Monitor and report periodically status of all infrastructure management related areas.

REQUIREMENTS

• Graduate degree in IT or Computer Science
• 3+ years experience in IT
• Retail Systems experience Microsoft Dynamics AX 2012 Retail Desktop Support skills with knowledge of latest operating systems
• Experience in developing and maintaining websites and with integrations
• Ability to work independently and efficiently in a remote environment

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work from any country in the world for 30 days a year.
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.