Every large company was once a startup. And inside large companies are billion-dollar ideas, hidden talent and ready capital resources and expertise that are the envy of any startup. Yet most companies never realize the potential of their built-in advantages for growth.Why Because doing that requires them to think and act differently to recapture the spirit, spark, and speed of their entrepreneurial origins. Its exceptionally difficult to do but Mach49 does just that. We help ambitious companies unlock new disruptive growth through Venture Building and Venture Investing.Focused 100% on execution, we bring Silicon Valley expertise to building and investing in a portfolio of ventures building capability, not dependency. Learn more at www.mach49.com.If you are a passionate, curious, motivated customer experience designer/researcher, we want to talk to you. Mach49 seeks a Customer Experience (CX) Designer/Researcher to lead teams through the customer centered research process throughout the venture journey.The Role As a Senior CX Designer/Researcher you will help client teams understand customers and their pain points, and conceive, test, and build new disruptive products and services by combining work from multiple disciplines: User Research, Design, Usability, and Design Thinking. The process begins with customer development research, moves through the creative design process, and continues with rapid product iteration, leading to a roadmap that global enterprises can build a business around. The CX Designer/Researcher helps keep the customer in the center throughout the venture building process.Mach49 is a unique company; as business co-founders with our clients, we are neither like a consulting firm, nor like working at an in-house company. To be successful, we have found the following characteristics to be beneficial:
Experience
This is a 4-month contract position, with the possibility to extend into a 9-month contract or full-time employmentMach49 is an Equal Employment Opportunity Employer. Were building a diverse, inclusive, empathetic community where every one of us belongs. A place not just a workplace that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.We require background and reference checks.
Keyskills :
User Research Storyboards Usability Design Thinking Design participatory design Conducting Interviews
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