Linnk Looking for Back Office Agent at Dubai,UAE Full Time

Description:

We are looking for Back Office Agent for our client in Dubai, UAE.

Position: Back Office Agent- Treasury & Payments

Department: Operations

Location: Dubai, UAE (onsite)

Contract: Yearly renewable- Long Term

Benefit Package: Salary + Visa + Health Insurance+ EOSB + Annual Leave + Flights.

Job purpose:

As a Back Office Operation Agent, you will be responsible for ensuring the smooth functioning of the company’s back-office financial operations, with a strong focus on maintaining compliance and regulatory standards. This role demands a high level of accuracy, an analytical mindset, and an ability to work effectively in a fast-paced environment.

Key accountabilities

Finance Ops:

Adhere to stringent regulatory requirements and industry standards in all financial activities.
Spearhead settlement activity management, ensuring timely and accurate processing aligned with financial standards and regulatory requirements.
Ensure financial transaction accuracy through robust third-party reconciliation processes, reconciliation.
Generate and analyze comprehensive financial reports for treasury and finance activities, incorporating detailed revenue, fees, and commissions reconciliation.
Manage timely and accurate processing of financial transactions in settlement activities.
Optimize liquidity and secure required funds in prefunding processes.
Accurately forecast prefunding needs for efficient financial planning and ensure funds’ availability in internal accounts for seamless transaction processing.
Monitor prefunded internal account balances vigilantly to prevent service disruptions.
Operational Coordination with other Departments and Partners
Process and manage various back-office transactions, including account maintenance, reconciliations, and financial record-keeping.
Actively manage and resolve partner inquiries related to financial activities, ensuring transparent communication on the status of resolutions.

Experience and Qualification:

4/5 years proven experience in back-office within payments in banks, MFIs, fintech, mobile money, payment service provider, money transfer operator, exchange house…
Master’s degree in business administration, Finance or a related field.

Knowledge and skills:

Knowledge of back-office operations and quality monitoring procedures.
Proficiency in generating and analyzing reports, with a keen eye for detail.
Passion of for delivering exceptional customer experiences in a dynamic and fast-paced environment.