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Job Description
Description and Requirements
Lenovo (HKSE: 992) (ADR: LNVGY) is a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere. To find out more visit ,and read about the latest news via our .
Key Objectives of Position
- This position is responsible to drive Services Sales for Philippines. This position will drive the portfolio demand through our Lenovo Sales team, Business Partners and through building win/win relationships with Service Providers/Partners.
- The role will be accountable to ensure accurate promotion and communication of the services offerings.
- The measure of success will be to meet the financial objectives by building and managing the business development and sales efforts in the assigned segment/s.
Day-To-Day Responsibilities
- Day to Day Enablement of Services Sales
- Develop, implement and manage programs that drive services sales.
- Assist in reviewing and compiling industry trends and competitive market position.
- Ensure the timely communication of Services price list and pricing tools.
- Coordinate with AP teams for the set up and maintenance of services part numbers.
- Attend Sales meetings and Business Partner /Service Partner meetings, prepare/provide adequate and relevant update on services sales performance and be an advocate to drive incremental revenue
- As required co-ordinate and deliver training and/or portfolio overview programs.
- Determine & co-ordinate monthly/quarterly offers.
- Actively engage with Parts & Billable Services vendors/partners to drive increased services revenue opportunities.
- Sales Support
- As requested, assist with coordinating quotations, providing details on services offerings and maintaining central storage of quotations.
- Marketing Support
- Ensure distribution of supporting documents and updates are completed for all product launches.
- Internal & Partner Website maintenance.
- Provide support for regular promotions – planning and communications.
- Reporting
- Obtain required elements for weekly and monthly reviews.
- Co-ordinate/produce ad-hoc reports as required.
- Provide input/insight and suggested actions.
Be an active participate in improving business process.
Key Competencies Needed
- Communication skills – ability to recognise challenges and communicate quickly and effectively.
- Great relationship building skills.
- Proficient in Microsoft Office programs including Word, Excel and PowerPoint.
- Excellent organisational skills must be a self-starter who has experience in managing multiple initiatives simultaneously, passion for start-up like environment.
- Ability to build effective virtual teams and drive results via others in a complex cross-functional organisation
- Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen.
- Commitment and ownership of role.
- Critical thinker (solve for the right problem).
- Proven ability to build turn disorder into highly repeatable processes
- Can work Independently
Team Involvement
- AP Services Sales & Marketing Teams
- GM, Sales, Services, Marketing, Finance leaders & teams within region.
- Work with Local and WW Services team to ensure accurate forecasting own region forecast with sales.
- Work with Pricing team to ensure profitable & competitive pricing, feedback loops.
- Service delivery partners.
Key Performance Indicators / Metrics
- Achievement of Revenue and PTI targets.
- Accuracy of SAP, Services Price List (SPL), Warranty Matrix or similar, Lenovo QuickPick and any other communication regarding the services offering portfolio.
- Accuracy of internal and external information material.
- Timely responses to enquiries.
- Any other metrics that may be identified by the Director – AP Services Sales and Marketing.
