Log In
Sign Up
Description and Requirements
Do you enjoy a work culture and environment where you can see your career developing Are you excited to join one of the leaders in the IT world
Lenovo is seeking a ProfilingSpecialist speaking English, for our hub in Bucharest to join Lenovo’s Intelligent Device Group (IDG).The new team ofProfiling Specialistswilljoin ourMid Marketteamto engage directly withprospectiveEnd customersand build best-in-class profiling database.
You will represent the brand and collaborate with local markets to share prospect qualifications and potential opportunities, gainedoverphoneand email conversationswith the end customer. As the profiling database grows, theProfiling Specialist will additionally drive lead qualification gained from Marketing Campaigns.
Responsibilities:
- Engage with Country Sales organization to define list of Prospects to be qualified
- Perform high volume customer calling and e-mailing to qualify Prospects & detect leads, delivering exceptional Customer Experience
- Ensure detailed & accurate profiling data entry to Microsoft Dynamics
- Strong connection with local sales team to share profiling prospect information & potential leads
- Engage in various team projects meant to help the team overall and be an active team player in all the business activities we are taking for our customers and business
- Work effectively as part of a team and independently
- Handle multiple tasks and projects effectively and adapt quickly to change
- Effectively follow standard operating procedures and processes
- Work with the following systems: Dynamics 365, LinkedIn, Genesys
- Covered territory: UK and Ireland
Position Requirements:
- Englishnative or proficient speaker
- Bachelor’s degree (Preferred)
- 1-2 years in a customer calling/engagement role can be support, business development, customer project management or pre-sales
- Comfortable in cold calling, making 30/40+ calls per day
- Ideal base knowledge in IT business. We provide product training in order to familiarize with our product & solution offerings
- Preferred experience with CRM tools (MS Dynamics, Genesys)
- Strong written and verbal communication skills, as well as strong organizational and time management skills
- Must be self-motivated, have sound time management skills with meticulous attention to detail, proactive and forward thinker and goal oriented.
- Positive attitude, creative thinker, resilient and driven to provide high-quality customer service
- Commitment to achieving individual and team performance goals
- Excellent phone presence and experience making phone calls in an open environment
What can you expect:
- Fulltime position with a permanent contract
- Team: a diverse and dynamic team, passionate about their roles. During the interviewing process, you will have the chance to meet with them and discuss
- Our office: We are based in Bucharest, one of the high-tech hubs in EMEAwith easy access to public transport and restaurants. On site you will enjoy our fresh re-designed friendly office environment that will make work feel like home.
- We offer a hybrid working model: 2days from home and 3at the office
- Hiring process: After a positive screening based on your resume you will have an initial phone or video conversation with our Talent Acquisition Consultant based in Bratislava, followed by an interview with the team manageras well as the local country leader.Lastly you’ll have the possibility tomeet withour future colleagues tohavea closer understanding of the role and the organization you are joining.
What we offer:
Attractive compensation package:
- Annual salary review and bonus pay-out based on performance evaluation
- Service Anniversary Awards
- Referral Bonus
- Employee Shares Purchase Program
- Meal Tickets
- Children of Lenovo Employees Scholarship Program
Health and Well-being:
- WELL-BEING allowance – yearly reimbursement for sports, indoor/outdoor sports equipment, non-business/professional trainings, relaxing activities, and coaching/therapy session
- Private Medical Subscription for employees and family members (children, spouse/ life partner)
- Life and Accident Insurance
- Employee Assistance Program
Training and Development:
- Technical Ladder Program
- Sales Excellence Program
- Individual Career Development Plan
- Lenovo Mentoring Program
- Internal Learning Platform – Grow@Lenovo
- Bookster Subscription
Time Away:
- Between 21 and 28 vacation days per year according to the total years of services
- 2 sick days per year
- Additional paid leave time for all employees for the Public Holidays that are on weekend days
- Additional paid leave time for employees who have children
We are looking forward to discussing this position with you soon!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
