Description and Requirements
.Represent LAS services at WW level for BMS Business Transformation (BT)
. Propose and execute initiatives to improve services operations
.Lead project management to support of cross-tower initiatives aligned with services strategy (cost reduction, operational efficiency and CX improvement)
.Establish monthly BMS to control project’s deployment
.Be an influential leader to facility the implementation of strategic initiatives that involve different teams (break silos)
.Drive initiatives to decrease annual spend on Services Operations budget
.Ensure all WW initiatives are deployed in the region according to requirements and timely.
.Work with WW teams to identify projects needed in LAS region and work with them an different local owners to ensure appropriate deploy.
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