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Job Description
Description and Requirements
Who are we looking for
. Experience of providing customer service is required
. Good communication skills
. Problem-solving skills
. Fluent in English (spoken and written)
. Knowledge of MS Word, PowerPoint and Outlook is required
. Microsoft Excel on advanced level is an advantage, as well as previous experience with reporting
. Knowledge of VBA and Macros- MS Excel is an advantage
Required education
University education (Bachelor’s degree)
University education (Master’s degree)
Language skills
English – Upper intermediate (B2)
What will you do
The HR Service Center Coordinator is responsible for providing basic generalist Human Resources support for Lenovo employees across Europe, Middle East and Africa. The scope of topics covered by the HR Service center is wide including benefits, HR policies and systems guidance, expenses, payroll support and general HR processes.
Main Responsibilities & Tasks
. Advice employees on HR processes and policies, navigate employees through HR systems
. Deliver trainings to Employees, Managers and HR Partners
. Respond to queries from the Lenovo employees, business partners and/or statutory bodies or 3rd parties using the central case management tool and skype chat/calls
. Contribute to the management of change requests/problems analysis and testing
. Adhere to audit controls and Service Level Agreements
. Produce regular and on-demand internal reports
. Project Work
Base gross monthly salary from minimum 1250 EUR and above, depending on experience +variable part 12% of your annual earnings
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.
