Lebara Mobile KSA Looking for Technical Product and Services Specialist at Saudi , Riyadh Full Time

Functional Responsibilities:

• Responsible for charging & Billing, gathering, and evaluating business requirements.
• Evaluate Business requirement and transfer into technical by analyzing, Designing, planning, implementing and end to end testing.
• Responsible of Postpaid charging & Billing for individual and corporates (M2M, B2B, B2C).
• Responsible about vouchers & E-voucher system by creating, activating, monitoring the capacity, and troubleshooting.
• Second level support for business operation.
• Reporting and documentation for all projects and tasks.
• Responsible about services for CRM frontend, CRM backend, billing, Sales Mobile App, MNP and E- channel.
• Inventory management, number management, CRM front/back-end, provisioning and SIM life-cycle.
• Support products and services that received from business team by managing BSS and all the technical aspects inclusion analysing, designing, planning, implementing and end to end testing.
• Managing M2M, B2C and B2B corporate by analysis, planning, design, implementing and troubleshooting.
• Managing charging and billing system.
• Second level of support for operations.
• Define SIM/eSIM functional and technical requirements.
• SIM OTA integration, deployment, commissioning, and acceptance testing.
• Technical monitoring and managing of MNP operations & solutions.
• Designed and implemented SQL queries for reporting, research, gather, analyze and present data.
• Support on end-to-end testing for any technical solutions to assure high level of quality and meet the business requirements.
• Analysis and manage Lebara CRs, Projects, approve MOPs and otherer activity scheduled.
• Assist in knowledge transfer to team members and departments after successful delivery of the projects or services and troubleshooting.
• Reporting and documentation of all ongoing tasks, projects or CRs.

Minimum Job Qualifications:

• Bachelor’s degree in Telecommunications Engineering /Electrical Engineering, Computer Since information system.
• 4+ years of telecom or IT industry experience.