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Job Description
Summary
Oversees Medical Records Assistants performance and intersections with Medical Records technical staff. Performs professional assistance on assigned medical records functions quickly and accurately working varied shifts to meet the operational needs and standards of the department.
Essential Responsibilities and Duties
1.Oversees filing of medical records in terminal digit order and loose sheet documents in correct patient’s record and volume.
2. Assists in retrieving scheduled patient charts by clinics, transfers and confirms the records using chart tracking system, delivers and collects records to/from the clinics.
3. Oversees the collection of discharged patients records from all inpatients wards and verify them against the discharged patients list.
4. Cleans, audits filing areas terminal digits, and keeps the area organized.
5. Assists in preparing a medical record folder for new patients and affixing bar code label to the folder.
6. Ensures assembling of in-patient patient’s records after discharge from wards according to chart order assembly list, dividing thick record to volumes and changing damaged folders.
7. Assists in performing quantitative Analyses of in-patient records after discharge and assigning deficiencies to the appropriate physician in ICIS for completion.
8. Ensures retrieving incomplete records for physicians, performing second quantitative analyses and ensuring records completion.
9. Ensures physician’s delinquent records list is reviewed accurately, and coordinates the activities of physicians reminders.
10. Answers phone calls, greet walk-in customers, retrieves patient’s information from ICIS and takes necessary action as needed.
11. Provides Customer-service to the patients from Release of Information area related to sick leaves, statement of visit, medical reports applying all necessary measures to protect patient’s confidentiality.
12. Reply to various correspondence and inquiries about patient’s health information from outside entities.
13. Prepares chart copies for administrative/ legal purposes.
14. Follows all Hospital related policies and procedures.
15. Participates in self and others education, training and development, as applicable.
16. Performs any other related duties as assigned.
Education
Bachelor’s or Associate Degree/Diploma in Hospital Business Administration or other related discipline is required.
Experience Required
One (1) year of related patient services experience with Bachelor’s Degree, or three (3) years with Associate Degree/Diploma is required.
Other Requirements(Certificates)
Saudi Nationals only.