We are looking for experienced Arabic tales sales agent to contact potential and existent customers by phone to provide excellent customer service , keep the departments running in efficient manner
Responsibilities:
manage outbound calls
Answer and direct phone calls
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Process customer’s tickets in the system
Follow up to ensure resolution
Maintain database by entering information
Maintain or Exceed the Target for Call Quality
Qualifications:
High School or Bachelor Degree
Arabic speaker
Excellent communication skills both Arabic and English
Patience and ability to engage customers in conversation
One to two years of experience in call center
Familiar with computer’s software and telephone etiquette
Job Types: Full-time, Permanent
Experience:
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