Katara Club Hiring for Reception/ Customer Experience Consultant Job at Doha Full Time

Katara Club offers a unique and holistic lifestyle journey to guests. We aim to enhance every aspect of their experience so they feel immediate, real benefits with a curated approach to wellness.

We’re looking for qualified Reception/Customer Experience Consultant to join our wonderful team!

As a Reception/Customer Experience you will;

• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Demonstrate a knowledge of the club, spa, fitness, promotions and other general product knowledge necessary to perform daily duties
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

You’ll work closely with the management team, alongside brilliant people, from your reception to our fitness and spa teams. You’ll enjoy scope to develop, both as a person and as a customer experience consultant, with opportunities to grow and expand your knowledge;

To succeed as a receptionist you will have;

• Great communication skills and a flair for building a relationship with every client/member
• Outstanding verbal and written communication skills
• Team Player, and ability to work shifts
• Well groomed in smart professional manner
• Be organized, with an eye for detail and total dedication to being your best
• Required minimum of 3-5 year experience in 5 star hotel or resort
• Experience in sales and VIP customer experience is preferred

Our offer;

Salary – Basic salary + sales commission

Location – Doha, Qatar

Hours – 6 days per week, full time, 8 hours, shift based schedule

Shared room in dedicated staff compound, transportation, meal allowance, insurance, ticket to your home country, paid annual leave, sick leave, public holidays, employee discount

Job Type: Full-time

Salary: QAR4,000.00 – QAR6,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)