Juma Al Majid Holding Group Hiring for Customer Service Coordinator Job at Dubai Full Time

• Schedules customers’ service appointments requests & share with service advisors for effective & efficient customer service.
• Attends customers’ upon arrival to reception area & greet them with smile as a part of customer care steps.
• Inspect customers’ vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer.
• Performs some service advisors’ clerical works to utilize their time serving more customers the best way.
• Attends Service Advisors’ training programs to improve skills & competencies.
• Acts as a service advisor whenever shortfall takes place at reception.

Requirements

• High School graduated or educational courses related to customer service.
• 1-2 years experience in customer service (preferred with any Automotive Agency/Dealer)
• Excellent communication skills in English (additional Arabic language is preferred).
• Smart Appearance

Benefits

• Medical Insurance
  
• Paid Leave
• Travel Ticket