Assists in the development of Company’s Customer Services policy and procedures in line with industry best practices and Company’s scope of works for all Customer Services activities.
Designs and implement a suite of procedures to enable the Company’s establishment of a Customer Services billing and data management system. Ensures that all Customer Services activities are completed in line with the original design intent are on time and within budget and comply with contractual obligations. Manage Gas Sales and Purchase Agreement of large commercial and Industrial customers.
Job Specific Accountabilities
Generic Accountabilities
Management
Budgets and Operational Plans
Policies, Systems, Processes & Procedures
Performance Management
Organisation Structure and Development
Innovation and Continuous Improvement
Health, Safety, Environment (HSE) and Sustainability
Management Reports
Health, Safety, Environment (HSE) and Sustainability
Reports
5. COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal
External
6. QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Minimum Qualification
Minimum Experience / Knowledge & Skills
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