Re-open to Internal and External Candidates
Position Title | : | National Project Officer, Case Management |
Duty Station | : | Amman, Jordan |
Classification, Position Grade | : | National staff, NO-B |
Type of Appointment | : | One Year Fixed Term (OYFT) with the possibility of extension |
Estimated Start Date | : | As soon as possible |
Vacancy Number | : | VN/JOR/075/2022 |
Closing Date Organizational Unit
| : : | 26 December 2022 US Refugee Admissions Program, RSC Unit |
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment.
Internal and external candidates are eligible to apply to this vacancy.
For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Organizational Context and Scope
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to many thousands of refugees each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.
Context:
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support Center (RSC) provides critical support and processing services for resettlement to the US. As part of an MOU between IOM and the US State Department Bureau for Population, Refugees and Migration (PRM), IOM manages the RSC for Middle East and North Africa (MENA). RSC MENA manages US resettlement activities in Jordan, Iraq, Egypt, Syria, Morocco, Algeria, Tunisia, Libya, Yemen, Oman, Saudi Arabia, Qatar, Bahrain, Kuwait, United Arab Emirates, and India. RSC MENA prepares applications for adjudication and provides support to visiting US Citizenship and Immigration Services (USCIS) officers, facilitates security and medical screenings, provides information about arrivals to resettlement agencies in the US and offers Cultural Orientation (CO) training to individuals departing for the US.
Under the overall supervision of the Deputy Project Manager, RSC MENA and the direct supervision of the Project Coordinator, RSC MENA, the National Project Officer is responsible for supervising daily case management activities and will have the following duties and responsibilities:
Core Functions / Responsibilities:
The main components requiring this position’s direct supervision / support:
Required Qualifications and Experience
Education and Experience:
Skills:
Self-motivated and objective driven
Languages
Fluency in English and Arabic is required (oral and written). Working knowledge of other IOM official language is desirable
Required Competencies
Required Competencies
The incumbent is expected to demonstrate the following values and competencies:
Values:
Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results produces and delivers quality results in a service-oriented and timely manner: is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way
Managing and sharing knowledge Level 2
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision. Assists others to realize and develop their potential.
Empowering others & building trust: Creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Strategic thinking & vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Other:
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment
and verification of residency, visa and authorizations by the concerned Government, where
applicable. In addition, a clearance from the local government (“Court Clearance”) needs to be provided by the applicant.
How to apply:
• Interested Internal candidates (active staff members and staff holding a daily contract) need to submit their application plus a cover letter to [email protected], their updated IOM Personal History (PH) Form or E-recruit Internal Candidate profile generated from PRISM Portal indicating the vacancy number in the subject line. Any application without this information in the subject line will be excluded from the applications. Only shortlisted candidates will be contacted. Kindly use your IOM email account for us to easily identify that you are internal candidate (first tier candidate) referring to this advertisement and VN/JOR/075/2022.
• Interested external candidates are invited to submit their applications plus a cover letter via Akhtaboot website, referring to this advertisement Akhtaboot #154707, for an application to be considered valid,
IOM only accepts online profiles duly completed in Akhtaboot website for External Candidates.
Posting period:
From 13 Dec 2022 – 26 Dec 2022
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