Basic Information
Position: Case Workers Team Leader.
Duty Station: Amman
Reports to;
Hierarchical: Field Manager
Technical: Protection Coordinator.
Supervise: Case Workers.
Status: Full Time.
Contract Duration: From 01/06/2023 till 31/01/2024 renewable based on performance and availability of funds
About INTERSOS:
INTERSOS is an Italian humanitarian organization that works all over the world bringing assistance to people in danger, including victims of natural disasters and armed conflicts. We intervene to effectively meet the needs of people in crisis, with particular attention to vulnerable groups, women and children. We provide primary assistance in terms of food, shelter, medical assistance and basic goods, while also ensuring that basic needs, education, safe water and health needs are met during the recovery phase.
Since 2012, INTERSOS has had operations in the Middle East to contribute towards ensuring emergency relief and social protection assistance for Syrian refugees fleeing their home in search of safety, with special focus on most vulnerable groups (children, women, elderly and persons with special needs).
In Jordan, INTERSOS has focused its humanitarian response on supporting Syrian families displaced across urban and rural areas, as well as vulnerable host communities, with a programme that concentrates on protection
Purpose/objective of the position:
Case Workers team Leader is responsible for supervising and managing a team of Case Workers, ensuring that principles of case management are respected and that quality services are guaranteed to persons with protection concerns. Support and coach Case Workers throughout the case management process and directly handle complex vulnerable cases as needed.
In addition, s/he will be responsible for supervising and advise Case Workers. The Case Workers Team Leader will ensure accountability, respect professional boundaries, and avoid conflicts of interest with the team. This position will carry a reasonable caseload.
Generic Duties:
Other Duties:
Human Resources:
Working Relationships:
Representation:
Minimum requirements
Other requirements:
Language:
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