Job Title: Officer, Accountability to Affected Populations (AAP)
Reporting to: MEAL Coordinator
location: Amman, Jordan
BACKGROUND
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
IMC Worldwide is a global humanitarian alliance that comprises the resources and capabilities of two independent affiliate organizations, IMC and IMC UK. Together, our mission is to save lives and relieve suffering through the provision of health care and training. With headquarters in the United States and the United Kingdom respectively, we collaborate to maximize resources for the delivery of appropriate relief and development activities.
International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document.
JOB SUMMARY: The Officer Accountability to Affected Populations (AAP) is responsible for ensuring accountability mechanisms are in place at IMC, that they are being implemented across all programs to fulfill IMC’s minimum accountability standards, especially with regards to community engagement; including, information sharing, beneficiaries’ meaningful participation, and feedback and complaints handling. With the support of Associate Manager AAP/MEAL lead (Coordinator/Manager), the Officer AAP will be responsible for implementing, and day to day management of the country Community Based Feedback and Response Mechanisms (CBFRM) process. Furthermore, the Officer AAP will also contribute to the successful management of knowledge management and learning (KML) processes incorporating lessons learnt and best practices stemming from AAP activities, working closely with Associate Manager, AAP/MEAL Lead, Assistant AAP and program staff. Additionally, s/he will provide regular reporting on feedback and complaints to the Associate Manager, AAP/MEAL lead and manage the country office’s CBFRM database. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation: MAIN TASKS AND RESPONSIBILITIES IMC’s policies, guidelines, and procedures Project design and planning MEAL systems Accountability to affected populations Community Based Feedback and Response Mechanism Data Management Systems Evaluation design Techniques for presenting information Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive. Code of Conduct If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns. Safeguarding Equal Opportunities Requirements MINIMUM QUALIFICATIONS
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Compliance & Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
This job description is subject to periodic review and adjustment in order to achieve IMC’s goals in Jordan, and any changes to JD will be discussed and agreed between signed below.
“International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.”
we strongly encourage and support people with Disability to apply to this position as long as it does not conflict with the performing the tasks of the position.
To apply for this vacancy, please go to the following link and fill in the required information: https://enketo.ona.io/x/HMNOSifu
Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review
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