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International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.
Job Title: Mental Health Case Manager/ pharmacist FSR 454
Location: Amman
Job Summary
The Mental Health Case Manager/ pharmacist at International Medical Corps work as part of a multidisciplinary team and within a case management model using a biopsychosocial, multidisciplinary and a community-based approach. They are frontline workers providing mental health case management and other relevant services for people with MHPSS needs.
To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.
Main Tasks and Responsibilities
- Works closely with psychiatrists to determine medications needed as part of MHPSS service-delivery.
- Liaises with Psychiatry Consultant to ensure medications procured are in line with therapeutic standards and drug controls.
- Reviews all the goods issue orders (GIO) for clinics and submits them to the warehouse.
- Monitors the goods issue orders (GIO) from mental health clinics and the warehouse, and follows up on all GIOs.
- Maintains a documentation system to track all GIOs.
- Monitors client consumption and ensures heavily utilized medication is kept in stock with adequate supply.
- Takes precautions to avoid stock shortages by anticipating the demand of medications, based on medications usage in clinics.
- In absence of available medication supply in country, works closely with the psychiatry consultant to determine alternative acceptable medications for procurement.
- Submits and follows-up on medications procurement requisition forms (PR) according to clinic need and clients consumption.
- Conducts quality checks when receiving medications from vendors and regular quality checks on medications, and adherence to medication storage requirements in each location.
- Dispenses medication by compounding, packaging and labelling pharmaceuticals.
- Controls medications by monitoring drug therapies and advising of appropriate medication usage.
- Ensures the dispensing of medications in each clinic is appropriately documented, and medication dispensed is accurately accounted for, in line with compliance standards.
- Ensure the safe storage of medications, and advise mental health nurses and pharmacists to adhere to compliance standards.
- Provides pharmacological information by answering questions and requests of clinics, staff professionals; counselling patients on drug therapies.
- Complies with International Medical Corps drug laws, international guidelines regarding use of psychotropic, and national drug enforcement laws.
- Complies with the drug enforcement administration, and the food and drug administration by monitoring mental health clinics.
- Ensure the maintenance of comprehensive documentation for controlled substances.
- Remove outdated and damaged medications from the pharmacy inventory.
- Maintain current registration.
- Ensure to remain up to date with existing, new and anticipating legislation, advising management on needed actions to ensure compliance.
- Protect patients and technicians by adhering to medications protocols.
- Ensure access to medications is restricted to only authorized persons within mental health clinics.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Distribute medications for patients according to psychiatrist prescriptions and follows up to record the consumptions for each clinic.
- Contributes to team effort by completing additional tasks as requested.
- Organize the development of initial biopsychosocial care plan with focus on any immediate safety concerns.
- Provide psychoeducation to cases as needed regarding psychotropic usage
- Actively participate as part of a multidisciplinary team, including participation in case conferencing
- Enhance a collaborative relationship to maximize the client’s and family’s ability to make informed decisions.
- Conduct review for appropriate utilization of services from admission through discharge/termination.
- Evaluate client satisfaction and quality of care provided.
- Ensure involvement of local authorities, community leaders, and community groups in creating community network which increase access to better health and social services for vulnerable population of Jordan.
- Contribute to the case management file, including assessments, treatment plan and quality assurance measures (HoNOS) and client functioning scale.
- Ensure regular updated documentation and maintenance of client files
- Provide regular updates and reports to senior management staff as required; contribute to donor reports and internal IMC reports as required
- Manage administrative cases and all relevant resource coordination pertaining to these cases
- Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.
Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
Qualifications
- Typically, a Bachelor’s degree in pharmacy,
• Have at least 2 years’ experience, and MHPSS experience is given priority
- Excellent knowledge in MH disorders and psychotherapeutic approaches
Typically, previous experience in MHPSS service provision, group work and /or community-based activities, and Health or Protection service provision is preferable.
• Previous NGO experience desired.
• Adheres to ethical considerations and principles in regards to working with vulnerable populations.
• Excellent interpersonal, written, and oral communications skills;
• Demonstrated ability to work in a multicultural environment, prioritize tasks, meet deadlines, and ensure high quality work;
• Emotional maturity and agility in working in a fast-paced environment;
• Languages: Arabic and English are required
• Knowledge in Microsoft office. Advance skills in MS Office is a plus.
Child Safeguarding
International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.
Code of Conduct
It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.
Compliance & Ethics
Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.
Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed
“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.
Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.
