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Job Description and Requirements
ABOUT THE ICRC
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We act in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
PURPOSE OF THE POST
The Regional Logistics Trainer plans, designs, supports and coordinates the delivery for Learning and Development (LnD) activities for the Regional Logistics Centre in Amman. This is to be done in coordination with the Logistics Support Centre (LSC) in AMM, as well as with the Logistics Division’s HQ in Geneva (Switzerland) and Support Centre in Belgrade (Serbia).
In addition, the role defines, coordinates and implements the regional LOG LnD strategy for the NAME region, all under the coordination with the Head of Logistics Support Centre in AMM.
ACCOUNTABILITIES AND RESPONSIBILITIES
Designs, plans and implements regional ‘Learning and Development’ programs in the area of supply chain management (incl. i.e. Procurement, Vehicle Fleet, Warehousing, etc.).
Pro-actively leads organization, planning, preparation (i.e. administrative, logistical, contents/materials), facilitation and evaluation of training events (face-to-face trainings, webinars) and seminars.
Responds to “the Logistics LnD Requests for Support” concerning NAME (a request for support tool used by all staff of the Logistics Division to express their ad-hoc LnD needs) and coordinates relevant activities to address them.
Conducts regular ‘Learning Needs Analysis”, on which basis priorities for training related activities and projects are defined and converted to strategies/action-plans, in order to meet the actual LnD needs of the Logistics population.
Contributes to the design and implementation of new learning projects, such as development of training materials and resources, e-learning packages, and blended learning paths.
Responsible for on-boarding (design, coordination, evaluation and adjustment) of the new-comers to the Logistics Division, which are going through, or are supported by, Amman Logistics Support Centre.
Ensures trainings and professional development activities are aligned with the functional competency framework of the Logistics Division.
Ensures all training events and plans are captured, maintained, communicated and made available through updated calendars and training catalogue(s).
Supports, coaches and develops the resources in the Amman LSC, who contribute to the training delivery (i.e. occasional trainers and subject matter experts).
Ensures compliance with the Learning and Development Division’s policies, tools and procedures.
Coordinates and promotes mentoring programs, as well as maintains relevant rosters of mentors and mentees.
Develops and ensures the application of relevant tools, procedures, best practices and recommendations in the area of responsibility, while proactively seeking more effective and innovative learning solutions.
Promotes LnD within the Logistics Division in the NAME region.
Defines and monitors relevant KPIs, as well as ensures optimal quality, and recommends adjustments based on the observations and issues identified.
Follows, supports and when needed, guides staff professional development and contributes to the definition and achievement of their professional development plans.
Acts as a focal point of the LSC for the COM department and supports in the design and production of related materials as per needs
PROFESSIONAL EXPERINCE AND EDUCATION REQUIRED
Holds a University Degree in related field (learning and development, adult education; instructional design).
Typically, 8 years of relevant work experience, particularly in corporate Learning and Development (design and delivery), ideally in the area of supply chain management, which demonstrates pro-activity and independence.
Excellent command of written and spoken English and Arabic; proficiency in French considered a strong asset.
Advanced Computer Skills (Word, Excel, PowerPoint).
Proficiency with multimedia tools (i.e., PhotoShop); considered a strong asset.
Certifications of Training of Trainers, or formal facilitators/coaches, considered a strong asset.
Proven experience in project management considered an asset.
Experience working with Learning Management Systems, considered an asset.
Experience working with e-learning authoring tools, considered an asset
Strong experience in stakeholder management with customer-oriented approach
Interested to join? Apply now! The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Also, equally qualified candidates with disability are encouraged to apply.
Please Note: “Submission deadline for applications: 10th February 2023 and the post is open for Jordanian nationals”
ICRC does not charge a fee nor request any favors at any stage of the recruitment process. If the candidate is asked for any fee or service against our Code of Conduct, he/she must report to [email protected] or https://icrc.integrityplatform.org/
“Kindly be informed that the ICRC manages recruitment through the third party and doesn’t keep the files of applicants. For more information please consult the ICRC Rules on personal data protections available here.”
