ABOUT THE ICRC
The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We act in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation to ensure a concerted, rational, and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
PURPOSE OF THE POST
The Welcome Assistant ensures that all the provided services meet the expectation of service requesters and are personalized with accurate information and Geographic remit: acts as regional support to the whole region, regional base in AMM & HQ (at times global events are organized in AMM). The Welcome Department in Amman is part of the Administration in Amman Delegation and is focused on customer satisfaction, supporting the smooth Administrative & Logistical arrangements for the staff, AMM Delegation, delegations in the region, regional base in AMM & HQ
The Welcome Assistant ensures accuracy of information in responses, timely (max. 48hrs) responses, shows empathy, care, understanding and lots of responsibility towards staff and their needs especially when these needs are urgent or came as an emergency
MAIN ACCOUNTABILITIES, DUTIES AND RESPONSIBILITIES
General Duties
PROFESSIONAL EXPERINCE AND EDUCATION REQUIRED
Interested to join? Apply now! The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Also, equally qualified candidates with disability are encouraged to apply.
Please Note: “Submission deadline for applications: 16th February 2023 and the post is open for Jordanian nationals”
ICRC does not charge a fee nor request any favors at any stage of the recruitment process. If the candidate is asked for any fee or service against our Code of Conduct, he/she must report to [email protected] or https://icrc.integrityplatform.org/
“Kindly be informed that the ICRC manages recruitment through the third party and doesn’t keep the files of applicants. For more information please consult the ICRC Rules on personal data protections available here.”
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