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Job Description
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG?, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions , recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco? Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We?re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.? To assist the security officer in ensuring the safety and security of human beings, valuable materials and classified documents pertaining to the premises. ? Foot patrol of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work. ? Supervision of shift. ? Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property ? Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Prepare schedules and relate relevant information on house count, conventions, arrivals and departures from each shift. ? Supervise and coordinate all fire safety issues. Conduct training and selection of all deputy fire safety directors. Be familiar with all applicable laws and codes to ensure proper compliance. ? Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift. ? Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, ? to the supervisor on duty; report any alarms similarly. ? To efficiently supervise and manage the security personnel during his tenure ? To train the security personnel in all security drills and security procedures laid in the standing orders ? To act as liaison between the security unit and administration manager in the absence of the security officer. ? Maintain liaison with police station, fire station and nearest hospital ? To deploy security guards during his shift. ? To make periodic ?Rounds? of sentry post to check alertness and compliance of standing orders. ? To periodically inspect serviceability of firefighting equipment and fire tenders ? Inspect the log of entry and exit of personnel, materials, vehicles and stores at the commencement of his duty and at the end of his duty.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY ? The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation ? Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area. ? Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. ? Ability to listen effectively, speak, read and write English clearly to ascertain and document important information. ? Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. ? Hearing and visual ability to observe and detect signs of emergency situations. ? Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. ? Ability to follow written and or verbal instructions. ? Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands. ? Ability to climb stairs and ladders at a rapid pace. ? Ability to perform duties within extreme temperature ranges QUALIFICATION STANDARDS EDUCATION ? High School Diploma EXPERIENCE ? Prior law enforcement, security or military experience. LICENSES OR CERTIFICATES None ? GROOMING/UNIFORMS ? All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred.
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