Log In
Sign Up
Job Description
Welcome to Holiday Inn & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World. Youll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province?s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps away from Dhahran Mall. In addition to three Worldly dining outlets, guests may take advantage of a variety of amenities like a pool and an award-winning Spa & Health club to relax and unwind. With more than 4000 square meters of meeting space, business travelers are also accommodated for.??Involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly – Should have very good telephone etiquettes.??Punches the food and beverage orders on to the Point of Sales systems??Know all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request??Display excellent conversation skills and selling techniques at all times.??Write down all information?s clearly. Highlight special request.??Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.??Perform department/outlet opening or closing duties as required. Ensure that Room Service stations are clean and maintained throughout shift??Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident??to the Supervisor or Manager on duty??Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction??Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service??May receive guest payments and process transactions as outlined in the cash and charge procedures as needed??May assist with other duties as assigned??Ability to comply to local laws regarding food handling. ??Reading and writing abilities are used often when taking orders, completing paperwork, etc. ??Basic math skills are frequently used when handling cash and credit ??Have the ability to work a flexible schedule including nights, weekends and/or holidays??This position is for Saudi National only.
Keyskills :
