doha, Qatar
InterContinental Hotels Group
Full time
Your web browser (Chrome 110) has a serious security vulnerabilityHousing Manager
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Qatar, Doha
Qatar, Doha
Hotel: Doha – The Business Park (DOHCP), Airport Road, PO Box 22080
Job number: 120341
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We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha’s key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha’s Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
Oversees the staff Accommodation operations, ensuring that the standards and procedures are fully known and followed Ensures standards of cleanliness and maintenance are upheld (in rooms, bathrooms, and public areas) and that the housing teams and third parties (cleaners & security) are well trained. Supervises the rooms for new arrivals Handles colleagues’ accommodation-related issues in compliance with hotel policies and procedures Evaluate colleagues’ accommodation satisfaction levels and monitor trends with a focus on continuous improvement. Allocates rooms for colleagues, according to the availability of the rooms, while keeping in mind their nationality, to have harmonious living conditions Receive new arrivals & give an orientation on the building & colleagues’ facilities whenever available Ensure new joiners receive a welcome pack on their day of arrival Coordinate with the relevant Human Resources colleagues regarding creating a welcoming environment at the Colleagues’ accommodation for all incoming new hires. Responsible for the safekeeping of the staff house keys. Ensure colleagues have completed their responsibilities/exit formalities of resigned employees leaving the accommodation. Advise the DHR on renewal of all the housing-related contracts, transportation, pest control, and building security, on on-time before expiring Liaise with a third-party transportation company to ensure that the colleagues’ bus timing runs smoothly and that the vehicle is clean, tidy, and in good condition. Ensure that all inventory records for furniture equipment, linen, and other fixtures are maintained and kept up to date. Prepare energy consumption report every month for staff housing. Prepare all Purchase Requests related to housing bills and transportation Familiarize self with property safety, first aid, and fire and emergency procedures and actively enforce Supervise the repair/maintenance requests with the team and contractors as well as the Engineering team of the hotel Responsible for conducting monthly/quarterly colleague’s fun events including sports and social activities to keep the community alive in the accommodation Take responsibility for rectifying hazardous situations, and reporting major areas of concern to your DHR. Maximize awareness of safety and security amongst the Colleagues in the accommodation. Random inspection of Colleagues’ Accommodation in the presence of Security personnel
What we need from you:
A diploma / Bachelor’s Degree or similar qualification in Human Resources/Hospitality or a related field is required. Previous housing management 4 – 5 years experience in a similar role is preferred. Ability to maintain confidentiality in all Human Resources-related matters. Proficient in Microsoft Office application, and design application is desired. Good communication skills in English Administrative experience
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We’ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We’re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style ‘Dare to Connect’ is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest’s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.
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