About us
At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too. Crowne Plaza Dubai Marina is the perfect location that completely understands Modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.
Your day to day
We have an exciting opportunity for you as Club Lounge Assistant to join our enthusiastic at Crowne Plaza Dubai Marina. As a Club Lounge Assistant you are responsible to provide excellent customer service, working to meet the needs of these special guests. A team player who is always willing to go the extra mile to please the guests. • To provides all guests with undivided attention and to provide the best possible service • Responsible for the food and beverage service in the Executive Lounge throughout the day. • Ensuring the lounge is properly maintained at all times • Monitor the stocks for all the self-service areas, cleans up after guests, assists with food service preparation, sets the area up for service and more • Monitor the highest level of Food Hygiene. • To have full knowledge of Guest-ware and to use information daily for follow up. • Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. • Must be knowledgeable about hotel facilities and services.
What we need from you
Ideally, you’ll have a minimum of 1- 2 years’ experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task & meet deadlines and technical proficiency in related software preferable.
What we offer
IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better. We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone. We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.
Job Reference: EMEAA36678
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