Job Location | Riyadh, Saudi Arabia |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | IT Services |
Functional Area | Not Mentioned |
Job Description
As a Technical Engineer specializing at IDEX Services Co, you will be a vital part of our technical team, ensuring the successful implementation and ongoing support of our cutting-edge solutions. This role requires a strong background in low current systems and a passion for staying at the forefront of technology.Responsibilities:- Technical Support: Provide timely and effective technical support to clients, both remotely and on-site, addressing and resolving issues related to car park management systems.- Perform product and solution installation, termination and configuration- Product Integration: Collaborate with clients to oversee the seamless integration and implementation of our car park management solutions.- Troubleshooting: Diagnose and troubleshoot technical challenges, offering clear and concise solutions to clients and internal teams.- Documentation: Develop and maintain comprehensive technical documentation, including manuals, guides, and knowledge base articles.- Collaboration: Work closely with cross-functional teams, including sales, engineering, and customer support, to address technical complexities and enhance product functionality.- Training: Conduct training sessions for clients and internal teams to ensure a deep understanding of our car park management systems.- Continuous Learning: Stay abreast of industry trends, emerging technologies, and best practices to enhance technical expertise.
Keyskills :
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