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Job Description
Greetings From Hyper Think Systems, Qatar .As discussed we have an immediate requirement for Senior EMS Engineer located at Doha, Qatar with one of our leading IT Services and Solutions based client.Please the BelowJob Title: ?Senior EMS Engineer?Job Type: Contract (Working on Hyper Think Systems ?Doha Rolls and deployed at client place)Job location: Doha, QatarContract Duration: Initial 1 Year and can be extendable on yearly basisYears of Experience: 10Year ?sJob Purpose:?The primary responsibility of the EMS Engineer is to develop, define and maintain the technology standards for Enterprise Management Systems specific discipline. The EMS Engineer will use his/her advanced knowledge and technical expertise, coupled with his/her dedication to customer service, to deliver service excellence to client.?The EMS Engineer will also be responsible for the day to day installation, administration, and management of the Enterprise Management Systems?The EMS Engineer should seek out new ways to improve the customer?s service experience throughout their functional area(s) including technical and service management disciplines (process).?The EMS Engineer is responsible for the technical and process standards for the Enterprise Management Systems discipline and work with other Architects and Engineers to ensure IT infrastructure operates in unison.?In addition, a major responsibility for the EMS Engineer is to drive and manage the Enterprise Management Systems implementations/upgrades (HP BTO / Microfocus).Key Result Areas:?Provide operational and technical support as the highest level of expertise within client for Enterprise Management Systems?Influence and execute the product strategy and roadmap for clients Enterprise Management Systems?Manage the product Engineering line life cycle from conceptualisation to tactical activities for Enterprise Management Systems?Ensure the product/services are fully integrated into clients Enterprise management tools?Accountable for the security and stability of the products and services deployed for Enterprise Management Systems?Maintain a complete, documented technical standard and baseline for clients Enterprise Management Systems?Provide technical expertise and knowledge to the Solutions and Sales team driving revenue opportunities?Develop and Engineer non-standard solutions where required ensuring there is a route to standardization and further monetization of that effort?Provide operational and technical support as the highest level of expertise within client for Enterprise Management Systems?Provide monthly capacity, availability and reliability reporting for all technical and operational facets of products and services related to disciplineKnowledge, Skills & Experience:?10+ years in IT services or related service-based organisation?5+ years in a role of technical and/or process ownership Expert ability in the design, architecture, Administration, development and customisation of below Enterprise Management Systems?HP/Microfocus OBM?Microfocus NNMi?Microfocus OBR/OpticDL?Microfocus SiteScope?Microfocus APM?Microfocus BVD/CDF?Microfocus uCMDB?Expert ability in Shell Scripting and Perl scripting and basic Unix administration skills.?Experience working in a VMWare environment?Experience in managing Vertica, postgres databases and Kubernetes/container platform?Familiarity with open source solutions such as openNMS, Zabbix, Grafana etc?Certifications in HP/Microfocus BTO software highly desirable?Certifications in ITIL highly desirable?Advanced understanding of enterprise data centre (Tier-III and Tier-IV) technologies and practises?Advanced understanding of network, security and storage architectures?Operational experience in managing/maintaining complex technology environments?Advanced understanding of technology and process frameworks including ITIL, CMMI, TIA-942, Zachman and The Uptime Institute?Excellent written and verbal communication skills with specific focus on technical and operational documentation
Keyskills :
NNMiOBR/OpticDLSiteScopeAPMBVD/CDFuCMDBHPEHPBSM
