Log In
Sign Up
Job Summary
- Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
- Reports adverse guest comments.
- Reports lost and damaged items.
- Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that the Housekeeping associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Supervises and coordinates the activities of personnel responsible for and engaged in the processing of guests and house linen items.
- Strictly adheres to the par stocks for all operating equipments, supplies and inventoried items.
- Assists in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
- Reports to Housekeeping Assistant Manager on major problems, discrepancies in count, defects or stains in garments prior Laundry/dry cleaning process.
- Ensures garments are properly sorted for washing, dry cleaning and packing.
- Examines all guest garments for
Qualifications
- Has at least a Diploma in Hospitality management or other relevant fields.
- Has minimum of 3 year of solid experience in housekeeping operations.
- Has English communication in both written and spoken.
- Has passion for hospitality and has energetic personality.
